How to Use Customer Reviews to Boost and Benchmark Employee Morale and Motivation

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Customer reviews provide an invaluable trust signal to potential customers. By leveraging user reviews, you’re telling the world that you care what customers think, that you welcome their feedback, and that you’ve nothing to hide. You’re also doing your bottom line a big favour. Using online reviews could see your conversion rates climb up to 58%. But customer reviews can provide a raft of benefits to a business operation even closer to home: your employees. Here's how to use customer reviews to boost and benchmark employee morale and motivation:

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7 Inexpensive Benefits to Show Your Staff They’re Appreciated

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Health insurance, retirement plans, and paid time off are some of the most common benefits employers provide to their staff – and with good reason. While a competitive salary can attract top candidates to your company, the key to retaining highly qualified staff is showing them how much they’re valued. Offering additional benefits to your employees not only shows them how much you care, but it motivates them to put their best foot forward on the daily basis. If you’re interested in extending a little appreciation to your staff, here are some ideas that won’t break the bank. 7 inexpensive benefits to show your staff they're appreciated:

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New Research Shows Millennials Put in More Extra Hours

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Lazy and entitled - just two of the adjectives used to describe the millennial cohort in the workplace. But new research looking into the amount of overtime employees are doing each week suggests otherwise. And lo and behold, it's millennials that make up the greatest segment of that percentage.

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4 Reasons Why Employee Recognition Is Important For Managers Too

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It can be a lonely place at the top. The buck stops here, there can be few people to truly rely on and it’s often a cut-throat, dog-eat-dog environment too around the highest boardroom in an organisation. There are good reasons to make sure managers are recognised just the same as employees. Here are 4 reasons why employee recognition is important for managers too:

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SME Growth Plateaued? Try This Approach to People Management To Spur Your Business Forward

How to re-motivate employees

When you’re running a business of any size, but in particular a small or medium firm, you can reach something of a plateau or impasse within the first 3-5 years. If your SME growth has plateaued then try this approach to people management to spur your business forward:

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5 Simple Ways To Ensure Happy Employees

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If you own a business, your goal should be to make money (of course!). However, you should also strive for happy employees. After all happy employees make a happy company. We’ve been inundated with images of quirky offices around the world that find unique ways to boost productivity and encourage creativity. Small business owners might not be able to do things on such a grand scale, but there are smaller and more affordable ways to lift your employees’ mood. Here are 5 simple ways to ensure happy employees:

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Improve Productivity, Profitability and Customer Satisfaction by Implementing This One Strategy (And It Doesn’t Cost The Earth)

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Three things all business owners dream of having; a productive workforce, happy customers and the profits rolling in. Quite often the way you can improve sales, client happiness and output happens in isolation, either through improving products, hiring better-trained customer service or account management staff or developing new products. All can be costly and take time to perfect. Here's how to improve productivity, profitability and customer satisfaction by implementing this one strategy (and it doesn’t cost the earth):

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