5 Ways To Use Relationship Marketing To Benefit Your Business

relationship-marketing

Relationship marketing is a strategy to help promote better customer relationships. Through satisfaction, loyalty and trust, you can understand their needs. You can also find creative ways to meet their expectations. The following tips will show you the many benefits and how it can help grow your future business. Here are 5 ways to use relationship marketing to benefit your business:

Continue reading
557 Hits
0 Comments

Six Customer Engagement Strategies Your Business Could Use

customer-engagement-strategies

Being a small business owner isn’t easy. Simply being able to reach customers and retain them can be difficult. However, if you are able to successfully engage with your core customer base, you could develop a loyal following that will provide you with revenue for years to come. Here are six ways to engage your customers.

Continue reading
623 Hits
0 Comments

How To Get More Genuine Customer Feedback

customer-feedback-woman-on-phone

Customer research is integral to the success of any business. Without knowledge of your target demographics’ needs and preferences, your product or service may never be sold. However, eliciting customer feedback isn’t always as easy as it seems. The feedback you get may not provide you with the kind of things you want to know, or may not be helpful enough to have you respond with the appropriate changes. With that in mind, below are some tips you can use to get more genuine customer feedback from your audience and what you’ll need to look at to get good information.

Continue reading
403 Hits
0 Comments

A Three-Stage Process For Segmenting Customers For Rapid Business Growth

segmenting-customers-for-business-growth

Fuelling rapid growth comes from gaining sustainable competitive advantage and differentiation - which will come from looking for ‘response bases’ to identify uncovered (unsatisfied) market segments. Here is a three-stage process for segmenting customers for rapid business growth:

Continue reading
1309 Hits
0 Comments

Why Holding Open Days for Your Business Can Pay Off

open-days

Building trust in your company and its product amongst prospective customers, often in other countries, is one of the biggest marketing challenges for the rapid growth stage entrepreneur. There is significant brand benefit in having a key prospective customer or group of customers visit your company premises, meet your key management, staff and advisors/suppliers. Here's why holding open days for your business can pay off:

Continue reading
963 Hits
0 Comments

Successful Shipping: Managing Your Deliveries like a Pro

successful-shipping

The process of selling a product doesn't end until you have successfully shipped it to your customer. Here are some successful shipping tips to get you managing your deliveries like a pro.

Continue reading
622 Hits
0 Comments

Tips to Go Above and Beyond With Customer Service

customer-service

The competition in today's retail business environment is so competitive that you have to go above and beyond to provide exceptional customer service if you want to stay ahead of your competitors. This means that you have to do whatever it takes to win the hearts and minds of your customers (remaining within ethical and financial limits of course). Here are tips to go above and beyond with customer service:

Continue reading
728 Hits
0 Comments

Why Appointing Key Account Managers is a Smart Move

key-account-manager

It is an immutable business fact that 80 per cent of revenues come from 20 per cent of your customers. It therefore pays to target those key customers. Here's why appointing Key Account Managers is a smart move for your business:

Continue reading
1125 Hits
0 Comments

5 Reasons to Elevate Your Branding Efforts to a Whole New Level

ba-blog-9
When you go shopping, do you pick the first shampoo you come across, or do you look for that one particular name in the crowd? We, as creatures guided by our emotions, we make all of our decisions, buying ones included, based on how we feel about a c...
Continue reading
780 Hits
0 Comments

How to Use Customer Service as an Edge Over Other Companies

ba-blog-1
Customer service is an important part of any business. You won’t ever be able to stay in business unless you have a certain level of customer service, but there are things you can do to ensure you have the best customer service. Always taking care of...
Continue reading
716 Hits
0 Comments

3 Ways Your Business Can Help Customers Get to Know You

ba-blog-3
If your business is like most, your primary communication with your customers is over the phone. While this may be an effective way for your customers’ needs to be addressed, the reality is that a phone call can seem impersonal and provides your cust...
Continue reading
658 Hits
0 Comments

3 Ways You Can Understand The Millennial Customer Base

ba-blog-1
Your customers grow demanding with every new generation. As the millennial generation accumulates more cash of its own, they’ll begin searching for products that align with their core values – and if you can’t cater to them, your business will sink f...
Continue reading
804 Hits
0 Comments

7 Tips to Higher Level Customer Satisfaction

customer-satisfaction

Achieving high customer satisfaction is crucial for businesses to achieve repeat purchases and increase customer retention. While there are no rigid rules or strategies to keep customers satisfied, following certain best practices will definitely help to achieve higher customer satisfaction in any industry or sector. Here are 7 tips to higher level customer satisfaction:

Continue reading
3973 Hits
0 Comments

Member Login

Business Insights & Tips

Leaderboard

1
Jill Holtz
1420 Points
2
Michael Lane
802 Points
3
Ron Immink
732 Points
4
Fionan Murray
717 Points
5
ContentLive
435 Points
View Leaderboard