Think Like Your Customer to Drive More Sales

One strategy to drive sales is to think like your customer and not just like a marketer. The customer is often considered the most important person in any business venture. Without the customer, there is no business. Marketing specialists are therefore very vital people in a business organization. They are the people responsible for letting customers know about goods or services that are offered by the company. With the stiff competition in the business world, marketing specialists are always coming up with new ways for reaching more clients. One important skill that they must exhibit is the ability to think more like the customers and sometimes less like the marketing specialists that they are.

Purchasing power

A great marketing specialist must be aware of the purchasing power of their targeted client base. This is very important as it allows them to set the prices as well as know of the ways to approach their customers. A business, for example, may be targeting a teenage client base. This means that their purchasing power is quite low and hence the price will be reduced to what they can comfortably afford. Some services, on the other hand, may be targeting an elderly or an affluent client base. The price will definitely be high as they have a higher purchasing power.


The location of the business is also very important. A marketing specialist can tell a lot from the location of the business, as well as clients. If most of the clients are in rural areas, the price will be quite lower compared to those in the urban areas. This will be as a result of many factors such as purchasing power, licensing, security, production and so on.

Consumer tastes and preferences

Different consumers have different tastes and preferences and a smart marketing specialist will be aware of this. He or she will study the targeted consumer base and know the variety of tastes and preferences and capitalize on this.

How clients spend time

A great marketing specialist team has to be aware of how their clients spend their time. This is very important as they will be in a position to know when to run their adverts on TV, radio, internet and other avenues. They also need to know how long their clients spend on the internet and which social media sites they use more and approach them from there.

Promotions and special offers

All marketing specialists know that clients will always go for special offers and bonuses. Running these promotions will definitely increase the sales as it will draw more customers.

p to date with technology

With the ever advancing technology, marketing specialists have to keep up and use this to their advantage. Social platforms, Apps, tablets, smart phones are just examples of what the specialists must keep up with and use them along with their clients.

Getting to know your customers often requires you to step in their shoes for a day. With the right experience and education, you can better understand your consumers and offer them what they want, which makes your business more successful. Obtaining an online master's degree in applied psychology can help you to grow your business and better understand your customers.



No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Tuesday, 16 July 2019
If you'd like to register, please fill in the username, password and name fields.

Member Login

Business Insights & Tips


Jill Holtz
1864 Points
Tena Glaser
1386 Points
Michael Lane
802 Points
Ron Immink
732 Points
Fionan Murray
719 Points
View Leaderboard