How Will ERP Software Help Your Business Grow?

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You have reached a relatively comfortable stage in your business’ life; you are now beyond the point where every month was a struggle to break even and you are beginning to make a reasonable profit and considering hiring more staff.

However, your business is in need of streamlining and its processes could do with some tightening up and improvement. That is where Enterprise Resource Planning (ERP) software comes in. This is software designed to integrate, streamline and improve your business processes, in all areas and departments.

Customer Relationship Management (CRM)

As your company grows and takes on more orders, you are going to need a robust Customer Relationship Management system in place that can handle this new influx and ensure a high level of customer service.

An ERP solution makes things easier for your Customer Service team because it gives them all the information they need to pass on to the customers. Quicker access to the relevant information means a faster experience for the customer, leaving them more satisfied with the service they received. Growth relies on happy customers who are willing to return to you, time and time again.

Scheduling to Increase Productivity

ERP software can also assist growth by improving your employee productivity. Productive staff are an essential part of growing your business, with streamlined processes in place and less duplication your business can become more efficient. The Production Scheduling and Capacity Planning functionality available in a modern ERP system provide reduced inventory, improved efficiency, and accurate forecasting of product/order availability.

Streamlining and Automation

So much time is wasted carrying out menial tasks in order to ensure that basic operations, such as order processing and stock control are taken care of. When you have a growing business, it is essential that you remove all obstacles and delays. ERP software with built in Workflow capabilities can automate and link up many of these processes, increasing your productivity. Promotional email broadcasting, reminder tasks and other repetitive marketing actions can be automated, freeing up your employees’ time to do other work. ERP software can keep your stock control system up-to-date, linking it with your other systems, ensuring that information regarding stock levels is accessible and up-to-date across the whole company.

Planning and Forecasts

An essential aspect of business growth is planning how you want your business to grow. An ERP suite will help you and the rest of your executive staff strategise, by providing detailed reports of revenue, productivity, stock levels and so much more. This will allow you to predict and make plans based on accurate and up-to-date information.

Planning and forecasting is an important part of data analysis, ERP software can transform how this works for your growing company. ERP boasts synchronised datasets, allowing all of your employees, departments and offices to fetch and use up-to-date information, wherever they are. The information available from a modern ERP system is presented in clear, customisable business dashboards, which makes analysing and drilling down into data easier than ever before.

Conclusion

An ERP software suite could be just what you need to lift your company above your competitors at this crucial time. An integrated ERP suite will ensure that every part of your business that needs improving can be analysed and given the right solution. Every streamlined process or employee who is able to do more tasks in their day saves you time and money and helps your company grow, develop and establish itself.

 

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Thursday, 20 September 2018
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