Polishing Your Feedback Skills

Overview/Description

Giving feedback is vital in the workplace. This course covers when and how to give feedback positively, how to handle bad reactions and your own nervousness, and how to give feedback to people at different organizational levels.

Target Audience

Anyone who wants to develop or refine their skills for providing and receiving feedback

Prerequisites

None

Expected Duration

0.6 hours

Lesson Objectives

- identify how to correctly prepare to give feedback
- recognize when it's appropriate to give feedback
- identify the best practices for giving feedback in a positive way
- recognize how to manage negative reactions to feedback
- recognize guidelines for providing appropriate feedback at different levels of the organization
- identify best practices for dealing with nervousness about giving feedback
- use techniques to deliver feedback at the best time and in the best way