The process of selling a product doesn't end until you have successfully shipped it to your customer. Here are some successful shipping tips to get you managing your deliveries like a pro.

The competition in today's retail business environment is so competitive that you have to go above and beyond to provide exceptional customer service if you want to stay ahead of your competitors. This means that you have to do whatever it takes to win the hearts and minds of your customers (remaining within ethical and financial limits of course). Here are tips to go above and beyond with customer service:

Cybersecurity is a common concern for businesses across the globe. Attacks on company systems can cause severe disruptions to everyday processes, delay delivery of services, put sensitive data (both employees’ and clients’) at risk, and ultimately damage the target enterprise’s reputation. In some instances they have even forced businesses to close due to the costs of such an attack. Have you been wondering "how can I protect my business from cyber attack"? Read on for some tips.

The early weeks and months of a startup are a tenuous time. One of the ways businesses can get into hot water fast is when they burn through their available startup funds faster than anticipated—or, at least, so fast that they haven't built up the revenues to keep pace. Most startups and burgeoning small businesses are eager for actionable means of saving money now. Here are 4 simple ways to save money in your business that can help cut your expenses:

The performance of your business is directly proportional to the performance of your website homepage. The first impression always counts. If you agree, you’re already aiming for the best possible first interaction between your brand and your first-time online visitors. Here are 7 ways to improve your website homepage:

Savvy entrepreneurs know that customer feedback can directly translate into real competitive advantage and boost bottom line growth in revenues and profits. Well established companies all across the world, too, are inviting customers to help them: create better, more meaningful and motivating advertising & marketing communications and to design and actually develop new products that subsequently sell faster. Here's how to get customer feedback that you can take action on:

Information is becoming more and more valuable - and its value is being recognised more and more. In many cases, "soft" assets like information are more valuable than all the "hard" assets of a business and more critical to the growth of the business. Information is power, here's how to understand it for your business:

When you run a business that is reliant on a fleet of vehicles, that fleet can often be one of the most expensive costs your company faces. From petrol to services and MOTs, ensuring your fleet is up to scratch and performing safely is a hugely important consideration if your business is to run smoothly. Here are 5 ways to reduce your business fleet running costs:

If you own a business, your goal should be to make money (of course!). However, you should also strive for happy employees. After all happy employees make a happy company. We’ve been inundated with images of quirky offices around the world that find unique ways to boost productivity and encourage creativity. Small business owners might not be able to do things on such a grand scale, but there are smaller and more affordable ways to lift your employees’ mood. Here are 5 simple ways to ensure happy employees:

Formulating and executing an exit strategy is one of the most difficult challenges the entrepreneur faces in creating and then subsequently realising value in the business venture. Here's an in depth guide to how to put in place an exit strategy to maximise value:

Technology and social media have definitely disrupted marketing and offered new opportunities for startups and small businesses. But many businesses jump onto platforms without a plan. If you don't have a marketing strategy, your time and money could be going to waste. Here are ten tips for making sure you build an effective marketing strategy:

It is an immutable business fact that 80 per cent of revenues come from 20 per cent of your customers. It therefore pays to target those key customers. Here's why appointing Key Account Managers is a smart move for your business:

Getting a startup or small business off the ground can be tough. It can take a lot of time and investment to get the whole operation going. On top of that, you also need to build up a loyal customer base. That's why marketing is essential. Here are the most effective marketing strategies for small businesses that I've come across:

(Pictured L to R Olivia Lynch, KPMG, Mary O'Brien, VideoDoc, Julie Sinnamon, Enterprise Ireland)

The call has just opened for a new cycle of Going for Growth. This will be the 11^th cycle of the programme funded by Enterprise Ireland and KPMG. We asked Paula Fitzsimons, National Director of Going for Growth to tell us more:

You’re trying to get your startup business off the ground. You’ve reviewed your business plan to within an inch of its life, you’ve received input from mentors and advisers, you’ve built up your foundation and you’ve steeled yourself as much as you can for the rough waters ahead. Now, you have to find people who are willing and able to navigate those waters with you. As you go about looking for people to join your business team, here are 3 things to look for when hiring for your startup:

Your website is a key marketing and lead generation tool. But is it up to scratch and as user friendly as it can be? Here are 6 mistakes not to make with your business website:

It is one of the most important responsibilities of the CEO to keep the business funded at all times. No funding equals no business. Here's how to keep your business financed:

The latest InterTradeIreland Business Monitor shows that trade has remained resilient over the past quarter with 41% of companies continuing to grow. Read on to find out how trade remains resilient in the face of growing challenges:

Are you working on a press release to go to the media? Here are some tips for how to write a press release that is more likely to get published.

In the fast-developing fintech sector, a strong grasp of roles and responsibilities will help companies grapple with the finer details of regulation and strategy. From the Companies Act 2014, which places the onus on directors to fully understand their role and responsibilities, to the raft of financial regulation, directors in the fintech industry have a lot to contend with. So where to begin? This guide, aimed at start-ups, gives an outline. Here are tips for fintech startups: