Do's and Don'ts of Social Media Engagement

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Social media is a great opportunity to bond with your customers – but only if you get it right. Engaging with your customers and prospects online is really best managed as part of a communications strategy for your business. Here are some do's and don'ts of social media engagement from some top experts:

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3 Key Questions to Ask Yourself as a Leader

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In today’s world, business is more about bringing people together than ever before. With such global interconnectedness, advanced technologies and high-speed communications, leaders no longer have the same tasks and obligations. As a leader upholding your business’s vision, you play a central role in connecting the many ways that innovative employees might contribute to building networks of support to your company’s overarching goals. Here are 3 key questions to ask yourself as a leader:

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Has Your Company Devised A Data Breach Protection Plan? Here's What You Need To Know

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Companies around the world meet at various times throughout the year to discuss their business goals and investment priorities; with increasing revenue, diversifying their service offering and hiring new talent being just a few common examples. However, one area that is often overlooked amongst small businesses is the security of confidential data. Has your company devised a data breach protection plan? Here's what you need to know:

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What Every Small Business Owner Needs to Know About Finances

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As a small business owner, planning and understanding finances is usually a bit overwhelming if you don't come from an accounting background. While it is easy for salaried employees within established large businesses to have exact answers to questions like, ”How much is my monthly net income”, for small business owners the answer is usually “It depends!”. Here's what every small business owner needs to know about finances:

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Latest Economics Commentary from Simon Barry and His Team at Ulster Bank

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Highlights from this week's commentary on the economy and financial markets from Ulster Bank Economics team Simon Barry and Ricardo Amaro.

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8 Simple Steps for Hosting a Successful Business Launch

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 There’s no better way to launch a business or a product than holding a public event to help people become familiar with you brand. Here’s how to get yourself up and running so that people will flock to your location. Just follow these 8 simple steps for hosting a successful business launch:

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How to Face Complex Data For Your Business With Confidence

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“Big data” has become such a powerful trend among businesses with many companies planning to invest in data initiatives in the near term. Not too long ago, only big corporations had the means to work with powerful data science platforms. In the past two years, however, the availability of self-service and cloud-based business intelligence (BI) tools has made it possible for startups and SMEs to make better data-driven decisions that can enhance operations, improve sales and accelerate growth. Here's how to face complex data for your business with confidence:

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Top 4 Predictions For Blockchain in 2030

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Cryptocurrency seems to have taken over the world. Everyone is talking about it and everyone wants to learn more. It’s clear that there is a bright future ahead of cryptocurrency and that blockchain is one of the most used buzzwords in many industries. So, because crypto is so important nowadays, here are some predictions on where crypto will be in 2030.

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Why You Should Have Core Values For Your Business

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Core values educate employees, clients, potential customers and even other companies. This ensures that everyone has a clear picture as to what the company is about. It also ensures that the company’s identity is defined. For those in the highly competitive industries, this gives them added advantage. Here are some reasons why you should have core values for your business:

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Is Your Company Managing Data Across Borders? Here's What You Need To Know

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The past 12 months have seen the topic of data privacy hit the headlines and dominate boardroom discussions more than ever before, with GDPR in particular playing a prominent role in how companies handle and manage their customer data. While new legislation is set in stone and available to view in the public domain, it’s clear that the interpretation of this information varies across the board, with companies employing different strategies to ensure they adhere to new regulations. Is your company managing data across borders? Here's what you need to know:

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6 Tips on Small Business Finance

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An organisation’s access to capital can be the difference between success and failure. You have to be clear about what you need the finance for and the type of finance you are looking for. Read on for 6 Tips on Small Business Finance:

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5 Essential Customer Service Skills Your Team Needs

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Customer service is an extremely important aspect of running a business, which is why companies invest huge amounts of time and money in customer service courses and training methods. However, building a strong team can be a real challenge, as there are a number of essential components. Here, we take a look at five essential customer service skills that any good customer service team needs.

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Summer Is The Best Time to Invest in Innovation

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July traditionally marks the start of summer holidays but strategic planning in business doesn’t take a holiday. However, time out can be an excellent way to engage focus as to your business purpose. Innovation is no different. Here's why summer is the best time to invest in innovation:

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5 Big-Business Growth Strategies Small Business Can Use

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More than 50% of companies fail during their first five years of doing business. That’s why applying proven and efficient strategies that enable business to grow is one of the most important things during early stages of company development. Here are 5 big-business growth strategies that small business can use.

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Business Partnerships: 5 Questions You Should Ask Before Taking The Plunge

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Managed well, partnerships can make for dynamic business ventures that stand the test of time. Even if you’ve known someone for years, forming a business together can test your relationship to the limit. It’s been reported that 70% of business partnerships fail – yet if you get the mix right, it’s still a risk worth taking because your combined experience and talent could be a winning formula. The question is: how do choose the right business partner, and how do you boost the chances of that partnership succeeding? Here are 5 questions you should ask before taking the plunge. 

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How to Motivate Under Performers

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Even the greatest company can fail if its employees are under performing. Morale, confidence, skill level and more can all have a drastic effect on an employee's performance. Underperforming does not necessarily mean that the employee is poor at their job. It can have just as much to do with management and the company as a whole as it can with the individual. In order to help motivate under performers excel at their job, here are some tips:

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Here’s Why Your Small Business Should Focus on Mobile Marketing

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Business owners have a wide range of opportunities when it comes to their limited marketing spend, seeking to boost their brand, awareness, and sales. Mobile is a proven success for many types of business, attracting the right customers for your business. Here’s why your small business should focus on mobile marketing.

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Alternative Financing Options For SMEs (Other Than Your Bank)

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As well as your bank, if you are raising finance then there are other avenues out there to help find funds and supports to finance your business. Here are a few alternative financing options for SMEs (other than your bank):

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Improve Customer Service Almost Immediately With These 6 Tips

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Businesses that offer customers the best service are often growing leaps and bounds compared to their competitors. Whether you sell shoes or offer piano tuning, your customers expect a lot from you. Start exceeding expectations by following these six tips that will help to improve customer service almost immediately.

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4 Legal Basics for Your Startup

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Launching a small business is a life-changing move for every businessperson. It brings a certain degree of excitement, together with passion for professional improvement. However, there is also another side of being a small business owner – the legal aspects of business conduct. Even before you make up your mind to start your own business tale, you need to master some legal basics, to work in accordance with the law from the beginning of your career. Here are 4 legal basics for your start up:

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