Bolstering Customer Service With Automated Help Desk Software: 3 Factors to Consider

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Help desk software has become essential in the business world for supplying both employee and consumer support. However, the daunting task of picking out the best automated software for the job is no simple feat. Every small business or startup will ...
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Cybersecurity Strategy: Adopt a Zero Trust Model, but Expect to Get Hacked

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According to Stephen Robert Morse, writing for The Hartford’s SmallBiz Ahead publication , protecting your business income begins with “evaluating potential threats,” and it ends with creating both a business continuity plan and a business recovery p...
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Why Great Leaders Should Always Be Learning

Why Great Leaders Should Always Be Learning
Whether they’re the heads of large international organizations with thousands of employees or the owners of small businesses with just a handful of workers, the modern age absolutely demands that leaders always be learning. This is because the world ...
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Small Business Data Breach in 2018? Here's What You Should Do

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Small businesses owners who don’t think that they’ll likely be victims of cybercrime are in for a rude awakening. In April of 2017, it was revealed that cyberattacks had successfully targeted over 14 million small businesses in the previous 12 months...
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Why Entrepreneurs and SMB Leaders Can't Afford to Ignore Cybersecurity

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Small businesses have long been considered unlikely targets for cybercriminals — why would anybody go through the time and effort to attack SMBs when the big fish are right there, ripe for the taking? What does my small business have worth taking in ...
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How Small Businesses Can Pull The Right Data From Big Data

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At the moment you’re reading this, there is more data than there ever has been before in human history. In fact, if you re-read the above sentence a thousand times, it would prove true every time. That’s because the amount of data produced by people ...
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